Elements and Performance Criteria
- Establish contract requirements
- Identify contract requirements in collaboration with appropriate personnel and workplace procedures
- Establish key criteria to define contract parameters
- Preview previous contracts to guide preparation of contract and selection of contractors
- Prepare contract detailing required products and/or services and advertise or circulate in relevant media
- Confirm contract agreement
- Review and shortlist contract applications according to ability to provide goods or services to required standards
- Select contract supplier and negotiate and confirm contract agreement
- Confirm quality and performance standards
- Confirm documentation, communication and performance monitoring processes with contract supplier
- Develop risk management plan
- Complete procurement documentation
- Implement and manage contract agreement
- Monitor performance to ensure standards and targets are being achieved
- Identify and address inconsistencies and missed targets to re-establish required performance levels
- Consult appropriate personnel to assist in monitoring performance of contract suppliers
- Identify and implement improvement opportunities, where possible
- Update documentation, as required, throughout implementation of contract
- Manage supplier payments according to contract agreement
- Evaluate contract implementation and maintain records